Customer Service Representative
Flemington, NJ Flemington, NJ Full-time Full-time $15 - $18 an hour $15 - $18 an hour 12 hours ago 12 hours ago 12 hours ago Join Fred Beans Automotive Group, voted Best Places to Work 4 years running and Healthiest Employers for 2021 and 2022! Fred Beans Toyota of Flemington, is seeking a highly energetic and self-motivated Customer Service Representative.
The Customer Service Representative is responsible for scheduling and selling all work for the assigned group to achieve its objective.
The Customer Service Representative directly controls the end result of the customer's overall service experience and prepares and completes all documentation related to the service transaction.
What You'll Do Provide exceptional and efficient customer service Make recommendations based on customer vehicle Answer phones and schedule service appointments Coordinate with the parts department and other vendors Update customers on service progress of vehicle Assist Service Advisor team with daily operations Ensure the customer has a positive overall service experience Prepare and complete all documentation related to the service transaction.
What We Offer Updated facilities:
including tablets, electronic repair orders and multi-point inspections, Texting software and much more! Company funded training and leadership programs to help you further your career.
(Our company spent over $600,000 training our staff last year) Company funded health benefits.
Life, Disability, and Cancer Insurance Pet Insurance Company-matched 401(k) Paid Vacation and Personal time off Convenient and reasonable work hours Monday through Saturday, NO Sundays Employee and Community discounts at over 150 vendors Healthy Living Program What You'll Need Excellent customer service and communication skills Good organizational and time management skills At least one year of Automotive experience preferred A valid driver's license Reliable transportation Attention to detail.
Estimated Salary: $20 to $28 per hour based on qualifications.
The Customer Service Representative is responsible for scheduling and selling all work for the assigned group to achieve its objective.
The Customer Service Representative directly controls the end result of the customer's overall service experience and prepares and completes all documentation related to the service transaction.
What You'll Do Provide exceptional and efficient customer service Make recommendations based on customer vehicle Answer phones and schedule service appointments Coordinate with the parts department and other vendors Update customers on service progress of vehicle Assist Service Advisor team with daily operations Ensure the customer has a positive overall service experience Prepare and complete all documentation related to the service transaction.
What We Offer Updated facilities:
including tablets, electronic repair orders and multi-point inspections, Texting software and much more! Company funded training and leadership programs to help you further your career.
(Our company spent over $600,000 training our staff last year) Company funded health benefits.
Life, Disability, and Cancer Insurance Pet Insurance Company-matched 401(k) Paid Vacation and Personal time off Convenient and reasonable work hours Monday through Saturday, NO Sundays Employee and Community discounts at over 150 vendors Healthy Living Program What You'll Need Excellent customer service and communication skills Good organizational and time management skills At least one year of Automotive experience preferred A valid driver's license Reliable transportation Attention to detail.
Estimated Salary: $20 to $28 per hour based on qualifications.
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